At sbk21, your privacy is more than a promise — it is a real commitment we deliver through the latest encryption technology and strict data protection policies. Find out exactly how we manage your personal information at all times.
The sbk21 privacy policy is built on six core principles that ensure your personal data is managed transparently, responsibly, and securely at all times.
All data transmitted between your device and sbk21 servers is protected by bank-grade 256-bit SSL encryption. Your login credentials, payment details, and personal data cannot be intercepted by any third party during transmission.
Sbk21 has never and will never sell, rent, or disclose your personal data to any third party for marketing purposes without your explicit consent. Your data belongs to you — not to us as a business asset.
Sbk21 only collects data that is strictly necessary to provide our services, process transactions, and meet legal requirements. We do not collect excessive or irrelevant information beyond what is needed to operate the platform.
You have the right to request deletion of your personal data from sbk21's systems at any time, subject to legal financial record-keeping requirements. Deletion requests will be processed within 30 working days after identity verification.
We always keep you informed about the types of data collected, the purposes for which it is used, and how long it is retained. If any significant changes are made to this privacy policy, you will be notified via an in-platform notice before the changes take effect.
Your data is stored in data centres equipped with multi-layered firewalls, 24-hour monitoring, and strict physical access controls. Our integrated security systems undergo regular independent security audits to ensure optimal protection.
This Privacy Policy ("Policy") describes how sbk21 ("we", "Platform", "Company") collects, uses, stores, and protects your personal information ("Personal Data") when you use our services at sbk21.win and related mobile apps.
By registering or using the sbk21 platform, you confirm that you have read and understood this Privacy Policy. We encourage you to read this document in full to understand your rights as a user of our platform.
This Privacy Policy applies to all registered users and visitors of the sbk21 platform, covering access via the official website, Android app, and iOS app. This Policy comprehensively describes our privacy practices and constitutes a binding agreement between you and sbk21 regarding the management of personal data.
Sbk21 acts as the data controller for the personal information you provide to us. This means we determine the purpose and manner in which your data is processed, and we are fully responsible for ensuring that data is handled lawfully, fairly, and transparently.
We collect various types of data depending on how you interact with the sbk21 platform. The table below outlines the categories of data we collect:
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, identification number, gender | Identity verification (KYC), fraud prevention |
| Contact Data | Email address, phone number, residential address | Account communications, security notices |
| Financial Data | Bank account number, bank name, transaction records | Deposit and withdrawal processing |
| Technical Data | IP address, device type, web browser, operating system | Account security, platform optimisation |
| Gaming Data | Betting records, game history, wins and losses | Responsible gaming, customer support |
| Preference Data | Language preferences, favourite games, promotions history | Personalisation of user experience |
Sbk21 uses your personal data solely for legitimate and transparent purposes. The following are the primary purposes for which your data is processed:
Sbk21 does not sell or trade your personal data. However, in certain circumstances, we may share your data with the following parties:
All third parties with whom we share data are bound by strict confidentiality agreements and are only permitted to use that data for the specified purpose.
Sbk21 uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:
You can manage your cookie settings through your web browser at any time. Note: disabling all cookies may affect certain features of the sbk21 platform.
The security of your data is our highest priority. sbk21 implements multiple layers of technical and organisational protection to safeguard your personal information:
As an sbk21 user, you have the following rights regarding your personal data. To exercise any of these rights, contact our support team via live chat:
You have the right to request a copy of all personal data we hold about you. Requests will be processed within 30 days.
If your data is inaccurate or incomplete, you may request a correction through your account settings or by contacting our support team.
You may request deletion of your personal data, subject to legal financial record-keeping requirements.
In certain circumstances, you may request that we restrict how we process your data while a dispute is being resolved.
You have the right to receive your personal data in a structured, machine-readable format for transfer to another platform.
You may object to the processing of your data for direct marketing purposes at any time without providing any reason.
Sbk21 takes the protection of children and underage individuals very seriously. Our platform is intended for individuals aged 18 and above only. We do not knowingly collect or process personal data of minors.
If we detect or become aware that personal data of a minor has been collected without our knowledge, we will immediately take steps to delete that data and close the relevant account. If you believe a minor has registered on our platform, please contact our support team immediately.
If you have any questions, concerns, or wish to exercise your privacy rights, the sbk21 Data Protection Officer (DPO) team is here to help you at any time.
You can reach us via 24/7 live chat on the sbk21 platform or via email at the address shown at the bottom of this page. We are committed to responding to all privacy-related enquiries within 2 working days.
If you are not satisfied with our response, you have the right to file a complaint with the relevant data protection authority in your jurisdiction.